A growing number of utilities across the U.S. are offering programs that help large customers implement a strategic or continuous improvement approach to energy management. Utility strategic energy management (SEM) programs offer several potential benefits, including greater levels of cost-effective energy savings, higher customer satisfaction, and increased customer loyalty and retention. There are a range of options for utility SEM programs, involving various types of training and incentives.

The regional energy efficiency organizations across the U.S. have joined together to offer a two-part webinar series to educate each region’s utility partners on the opportunities and challenges associated with utility SEM programs.  The first of the two webinars will provide an overview of utility SEM programs and explore questions that utilities typically raise when first considering developing a new program of this type.